Privacy policy

Juló Atelier (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (juloatelier.com) and purchase our products or services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect
a. Personal Information

Name, email address, billing/shipping address, phone number

Payment details (processed securely by third-party payment processors; we do not store full credit card information)

b. Non-Personal Information

Browser type, device information, and operating system

IP address, referring website, pages visited, and time spent on the Site

Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate with you about purchases, shipments, or customer support inquiries

Send marketing updates, promotions, and newsletters (you may opt out at any time)

Improve the functionality, security, and performance of our Site

Comply with legal obligations and prevent fraudulent transactions

3. How We Share Your Information

We do not sell your personal information. We may share information with:

Service Providers: Payment processors, shipping carriers, IT support, and marketing platforms assisting us in operating the Site and fulfilling orders.

Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request.

Business Transfers: In connection with a merger, acquisition, or sale of company assets.

4. Data Retention

We keep your personal information only as long as necessary for the purposes stated in this Privacy Policy, or as required by law.

5. Your Privacy Rights and Choices

Depending on where you reside, applicable laws may grant you certain rights regarding your personal information. Even if you live outside those jurisdictions, we will take reasonable steps to honor such requests.

You may request to:

Access (“Right to Know”): Obtain a copy of the personal information we have collected about you.

Delete: Request that we delete the personal information we have collected about you.

Please note: Once deleted, you will no longer be able to access your account or use any rewards, benefits, or promotions tied to it.

Correct: Request that we correct inaccurate personal information we maintain about you.

Opt-Out: Request to opt out of certain processing activities, including “sharing” with third parties or the use of your data for targeted advertising.

How to Submit a Request

Consumers (and their authorized agents, where applicable) may submit requests to access, delete, or correct personal information by using our Privacy Request Form [link to form once created] or by contacting us directly using the details in Section 11.

We will respond to your request in accordance with applicable law.

6. Cookies & Tracking Technologies

Our Site uses cookies to enhance your browsing experience, analyze traffic, and personalize content.
You can control cookies through your browser settings, but please note that some Site features may not function properly if cookies are disabled.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, please note that no method of internet transmission or electronic storage is completely secure.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us immediately to request deletion.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Juló Atelier
📧 Email: hello@juloatelier.com

📍 Address: