Terms of service

Welcome to Juló Atelier. By accessing or using our website (juloatelier.com) and purchasing our products, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our Site. If you do not agree with these Terms, you may not access or use our Site.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, products, or services without express written permission from Juló Atelier.

2. Accuracy of Information

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, we cannot guarantee that all information on our Site is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on the Site is inaccurate, at any time without prior notice.

3. Products & Services

All products are subject to availability. We reserve the right to limit the quantities of any products offered and to discontinue any product at any time. Prices for our products are subject to change without notice.

We have made every effort to display our products as accurately as possible; however, colors and materials may appear differently depending on your device’s display settings.

4. Orders & Payments

All orders are subject to acceptance and availability. By placing an order, you represent that all information provided is accurate and complete. Juló Atelier reserves the right to refuse or cancel any order at any time for reasons including suspected fraud, unauthorized transactions, or errors in product or pricing information.

Payments are processed securely through third-party payment processors. We do not store or have access to full credit card details.

5. Shipping & Delivery

Orders are processed within 3 business days unless otherwise noted. Shipping times and rates are outlined in our Shipping Policy. Delivery times are estimates and may vary based on carrier delays, weather, or high-volume periods.

6. Returns & Exchanges

We want you to love your purchase. Please refer to our Returns & Price Adjustment Policy for detailed information on returns, refunds, and non-returnable items.

7. Intellectual Property

All content on this Site — including logos, product names, images, text, graphics, and design elements — is the property of Juló Atelier and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without prior written consent.

8. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

9. Prohibited Uses

You are prohibited from using the Site or its content for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate international or local regulations, to infringe upon our intellectual property rights, or to upload malicious code or viruses that could affect Site performance.

10. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” and “as available” without any warranty, express or implied.

In no case shall Juló Atelier, its owners, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of our products or Site.

11. Indemnification

You agree to indemnify and hold harmless Juló Atelier, its directors, employees, and affiliates from any claim or demand made by any third party due to or arising out of your breach of these Terms or violation of any law or third-party rights.

12. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will be posted on this page with a new effective date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

13. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States and the State of your billing address, without regard to conflict of law provisions.

14. Contact Information

Questions about the Terms of Service should be sent to us at hello@juloatelier.com.